PACKWOOD HOUSE Terms of Use and Privacy Policy

Please contact us if you have any questions or concerns.

Terms of Use

In this agreement and disclaimer ("agreement") "you" and "your" refer to each customer, guest, client or website visitor, "we", us" and "our" refer to the Packwood House, its contractors, agents, employees, officers, directors and affiliates. The Packwood House provides this site and related services subject to your compliance with the terms and conditions set forth herein. Please read the following information carefully.


This site is provided as-is with no representations or warranties, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non infringement. You assume complete responsibility and risk for use of this site and any and all site-related services. Some jurisdictions do not allow the exclusions of implied warranties, so the above exclusion may not apply to you. The Packwood House, its agents, representatives and employees are neither responsible nor liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages arising out of or relating in any way to this site, site-related services and/or content or information contained within the site. Your sole remedy for dissatisfaction with the site or its services is to stop using the site and/or those services.

The Packwood House shall not be liable to you or your business for any incidental, consequential, special, or punitive damages or lost or imputed profits or royalties arising out of this agreement or any goods or services provided, whether for breach of warranty or any obligation arising there from or otherwise, whether liability is asserted in contract or tort (including negligence and strict product liability) and irrespective of whether you have been advised of the possibility of any such loss or damage. Each party hereby waives any claims that these exclusions deprive such party of an adequate remedy.

You acknowledge that third party product and service providers advertise their products and services on the the Packwood House web site. The Packwood House forms "partnerships" or alliances with some of these vendors from time to time in order to facilitate the provision of these products and services to you. However, you acknowledge and agree that at no time is the Packwood House making any representation or warranty regarding any third party's products or services, nor will the Packwood House be liable to you or any third party for any claims arising from or in connection with such third party products and services. You hereby disclaim and waive any rights and claims you may have against the Packwood House with respect to third party products and services, to the maximum extent permitted by law.

You understand and agree that any material and/or data downloaded or otherwise obtained through the use of the our services is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained or any transactions entered into with the Packwood House. No advice or information, whether oral or written, obtained by you from the Packwood House shall create any warranty not expressly made herein. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

The Packwood House at its sole discretion may choose to change the terms, conditions and operation of this web site at anytime. By using this service the user waives any rights or claims it may have against the Packwood House.

The content available through the site is the sole property of the Packwood House, or its licensor's and is protected by copyright, trademark and other intellectual property laws, except as otherwise explicitly agreed in writing. The Packwood House owned content received through the site may be downloaded, displayed, reformatted and printed for your personal, non-commercial use only. Content owned by the Packwood House licensor's may be subject to additional restrictions. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate the content received through the site to anyone, including but not limited to others in the same company or organization without the Packwood House express prior written consent.

This Site Is Not A Substitute For Legal, Travel, or Professional Counsel

The materials posted on are provided for public informational purposes only, and do not constitute individualized advice. Your review of the posted materials does not establish any form of client relationship between you and the Packwood House. You should consult qualified counsel to determine your current situation.


In the event that you are not satisfied with this website, please contact us as to why, and in the mean time please stop using it.

Link Disclaimer

Links to other sites are provided only as a courtesy to the Packwood House website visitors. These links do not constitute an endorsement of products, services or information provided by other sites. Further, the inclusion of links to other sites does not imply that the other sites have given permission for inclusion of these links, or that there is any relationship between the Packwood House and the linked site. The Packwood House is not responsible for the privacy practices or the content of others web sites. The Packwood House hereby disclaims any representations or warranties expressed on any site other than our own.


All content within this site, including, but not limited to text, software, graphics, logos, icons and images are the property of the Packwood House except as provided herein. No portion of the materials on these pages may be reprinted or republished in any form without the express written permission of the firm. Permission is granted to print copies of informational articles for your own use and review, provided that source attributions and copyright notices are maintained.


We reserve all of our rights in the graphic image and text, any other images, our trade names and trademarks, and any intellectual property rights. The Packwood House, trade names, trademarks, logos and service names and similar proprietary marks shall not be reprinted or displayed in any form without the express written permission of the Packwood House. The unique trade dress of the site is also a service mark of the Packwood House.

Email Transmissions

When you send the Packwood House an electronic mail transmission, the electronic mail transmission is not necessarily secure and is not encrypted. Accordingly, email transmissions are not necessarily protected from unauthorized access. Transmission of email is at your own risk. The Packwood House cannot accept responsibility for your transmission of confidential information or any obligation with respect to that information not submitted over the secure server.

Governing Law

By using this site, you submit to the exclusive jurisdiction of the state of New York and federal courts having jurisdiction in the county of Onondaga in the state of New York, and you waive any jurisdictional, venue, or inconvenient forum objections to such courts.

You agree that, if an agent for you (i.e., an internet service provider, employee, etc.) purchased our services on your behalf, you are nonetheless bound as a principal by all terms and conditions herein.

The Packwood House may modify these terms of use at any time by making such modification on this page.

By using this site and/or any services related thereto, you agree that you have read, understand and agree to the terms of use.

Privacy Policy

The Packwood House believes strongly in protecting the privacy of the personally identifiable information you share with us, and respecting the permission you give us to use that information. (Personally identifiable information is information that can identify you by, for example, your name, address or telephone number.) We also believe it is important to disclose how we will use your information, and to give you choices about how it will be used.

Sharing Information With the Packwood House

Sharing your personally identifiable information enables us to offer you a number of benefits. This will make it easier and more convenient for us to conduct market research to help us develop better products, to provide more responsive customer service and to improve our web sites. You may choose to share your information with us by completing an online registration form to enter a contest, register a purchase, participate in a promotion, subscribe to a newsletter or communicate with a customer care representative. Registration of your personal information always involves filling in a form.

Your Choices

We want to know you better so we can serve you better. But the choice of whether you want this kind of service is up to you. We do not require visitors to the Packwood House web sites to share personally identifiable information. We will only collect, use or share your personally identifiable information if you give us explicit permission to do so. By completing any online registration form (and checking/ticking the opt-in box where required by law), you are giving us permission to use and share your information under the rules set out below.

If you provide us with personally identifiable information, you will have reasonable access to that information so you can change it, delete it or withdraw your permission for us to use or share it. You may do this by accessing your online profile, or by e-mailing or writing to us to request a copy of your profile at the contact address listed below. Your decision not to register now will not cancel contacts that occur as a result of your previous interactions with the Packwood House. Of course, you will always have the option to unsubscribe to any online contact from the Packwood House by changing your personal profile information. You may contact us by email or by mail:

Packwood House
14 West Genesee Street
Skaneateles, New York 13152
email us

Sharing Information

You should know that by registering you are giving the Packwood House permission to transfer your personally identifiable information from your home country to other the Packwood House divisions, members, affiliates or selected companies around the world, who may communicate with you about products or special offers you may find useful. Some of these partner companies may repackage the information and use it under rules and conditions specified by the Packwood House. The Packwood House will not share any personal financial information you provide (such as credit card information) with other companies. From time to time, this website may provide links to other websites. You should carefully review the privacy policies on those sites; they may differ from the the Packwood House privacy policy.


Some of our web sites will send a "cookie," a small summary file, to your computer. This allows us to recognize your computer the next time you visit, without bothering you with another request to register. If you do not wish to receive cookies please refer to your Internet Browser to learn how to block all cookies, or receive a warning before a cookie is stored.

Safeguarding The Information You Share With Us

We recognize our responsibility to protect the information you entrust to us. The Packwood House uses a variety of secure techniques to protect your information, including secure servers, firewalls and encryption of financial data. The Packwood House web sites also may make chat rooms, forums, message boards and/or newsgroups available to you. Please remember that any personally identifiable information that you provide in these areas becomes public information, and you should exercise caution in deciding to disclose it. It is important to note that the Packwood House will release personally identifiable information if compelled by law.